Privacy Policy
At Lumira LLC (“Lumira,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us when you:
Create an account
Place an order
Contact our support team
Subscribe to our newsletter or marketing communications
Submit information through forms on our website
Participate in promotions or other website activities
Depending on how you interact with us, this information may include your name, email address, billing and shipping address, phone number, account information, and order details.
When you make a purchase, payment information may be processed securely by our third-party payment providers. Lumira does not need to store your complete payment card information on our website.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Operating system
Pages visited and website interactions
Referring website
Date and time of visits
General usage and analytics information
We may use cookies and similar technologies to help our website function properly, remember your preferences, understand how visitors use our website, and improve your online experience.
3. How We Use Your Information
We may use the information we collect to:
Process and fulfill orders
Provide customer service and support
Communicate with you about your orders
Send requested information and updates
Improve our website, products, and services
Personalize your experience
Send promotional communications when you have chosen to receive them
Detect, prevent, and address fraud, security issues, or unauthorized activity
Comply with applicable legal and regulatory requirements
4. Cookies and Tracking Technologies
Lumira may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.
You can adjust your browser settings to refuse or limit cookies. However, disabling certain cookies may affect the functionality of some areas of our website.
5. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include providers that assist with:
Payment processing
Order fulfillment and shipping
Website hosting and maintenance
Email and customer communications
Analytics and website performance
Fraud prevention and security
These service providers are expected to use personal information only as necessary to provide services to Lumira or as otherwise permitted by law.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.
6. Third-Party Services and Links
Our website may contain links to third-party websites, services, or platforms. These third parties have their own privacy policies and practices.
Lumira is not responsible for the privacy practices or content of websites that we do not operate. We encourage you to review the privacy policies of third-party websites before providing them with personal information.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of promotional email communications
Request information about how your personal information is used or shared
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.
To make a privacy-related request, please contact us using the information provided below.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Lumira LLC
N2235 W Frontage Rd
Kaukauna, WI 54130
United States
Email: support@skinbylumira.com